Synology says it has partnered with Seagate Technology to bring AI-powered file search to portable drive users. From 30 September 2026, customers who buy eligible Seagate One Touch® hard drives in supported regions can claim six months of free access to Synology Deep Search. This move extends Synology's AI tools beyond NAS systems to everyday external storage—and it signals something important about how businesses should think about data management going forward.
What is Synology Deep Search?
Synology Deep Search is an AI-powered search tool that works on Windows and macOS computers. Instead of typing filenames or keywords, you describe what you are looking for using natural language. For example, you can search for "photos of the office team at the beach" or "invoices from March" and the tool will find matching files across your computer and any connected external drives.
The key difference: all indexing and processing happens on your device. Your files never leave your computer or get uploaded to the cloud. This keeps your data private and under your control—a principle Synology says is central to its approach to AI tools.
Why should a Malaysian business care?
If your team uses portable drives for backups, project files or data transfers, Deep Search makes it faster to locate what you need. No more digging through folder trees or remembering exact filenames. For businesses handling sensitive client data, financial records or intellectual property, the on-device processing is important: your data stays local and does not pass through third-party cloud services.
Synology's move also shows how AI-powered file management is moving beyond enterprise NAS systems into everyday tools. If your business already runs a Synology NAS or surveillance system, you can see similar AI capabilities—like Deep Search—complementing your larger data infrastructure.
How does this fit with a Synology NAS strategy?
A well-designed NAS system is the backbone of data management for most Malaysian businesses. It centralises backups, enables file collaboration and protects against ransomware. Deep Search on Seagate portable drives is a smaller piece of that puzzle—useful for remote workers, travelling staff or teams that need to search local files quickly.
Together, they represent a consistent philosophy: keep your data private, searchable and under your control. Whether your files live on a NAS in the office or on an external drive at a remote site, AI tools should help you find and use them without forcing you into the cloud.
- On-device AI indexing keeps personal and business data private
- Natural language search replaces manual file browsing
- Works across local computers and connected external drives
- Available for six months free with eligible Seagate One Touch® drives from 30 September 2026
What you need to know
Synology Deep Search is available for Windows and macOS. If you buy an eligible Seagate One Touch® portable drive in a supported region, you can redeem your six-month free access via the Seagate promotion page. For full system requirements and details, read Synology's full announcement.
If your business is running or planning a Synology NAS, surveillance system or backup solution, Ryzen eSolutions can help you choose and set up the right platform. We also offer managed services to keep your Synology systems updated and secure. Get in touch to discuss your data strategy.
Source: Synology extends local AI search to Seagate One Touch® portable hard drive users, published by Synology on 15 October 2026.
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Frequently asked questions
Does Deep Search work offline?
Yes. Synology Deep Search runs entirely on your device, so indexing and file search work without an internet connection. Your files never upload to the cloud.
What happens after six months?
After the six-month free period, you can choose whether to continue with a paid subscription. Full pricing and terms are available through Seagate and Synology.
Do I need a Synology NAS to use Deep Search?
No. Deep Search is a free tool for portable drive users, available on Windows and macOS. However, it complements Synology NAS systems and works well in businesses that run both.
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