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Managed Microsoft 365

Your Microsoft 365, licensed and looked after — one price per person, per month.

Most companies buy M365 licences and stop there. Nobody owns the tenant, so mailboxes of people who left keep billing, MFA never gets finished, and the first anyone looks at the admin centre is the day something breaks. We supply the licences and run the tenant — on one invoice with the rest of your IT.

Business Basic, Standard and Premium · Malaysian support hours · your tenant stays yours

What a seat really costs

The Microsoft licence the part you already pay
Someone to run the tenant usually nobody
Leavers still licensed silent cost
With Ryzen one line, per seat

Quoted per seat and per plan once we know your headcount — see the form below.

Still on the email that came free with your website?

Most Malaysian SMEs we take over were on cPanel mail from their web host. It works right up until it doesn't — and it fails in two ways that have nothing to do with you.

You share a reputation with strangers

On shared hosting your mail leaves from the same IP as every other site on that server. When one of them sends bulk promos, the blocklists don't know which of you did it — so your quotation lands in Junk and nobody tells you.

One account holds both

The website and the mailboxes are the same hosting account. An expired card, a suspended plan or a hacked site takes your email with it — usually on the day you need to send an invoice.

Nothing to fall back on

No MFA, a mail quota measured in hundreds of megabytes, and POP that pulls everything onto one PC. When that laptop dies, so does the mail history.

Already on Microsoft 365 and only need the licences? That is the licence and renewal page.

A licence is not a service

Licence only

What you get from a reseller, or direct from Microsoft

  • Licence keys and an invoice
  • You own the admin centre, whether or not anyone knows it
  • Leavers keep their licence until someone remembers
  • MFA and security defaults are your project
  • Renewal auto-charges; nobody reviews the plan

Managed Microsoft 365

Licence, plus the person whose job it is

  • Licence supplied and billed with your other IT
  • We hold the tenant and act on it — joiners, leavers, resets
  • Seat count reviewed every quarter against who actually works here
  • MFA and a security baseline applied, and kept applied
  • Your staff phone us, not Microsoft support

Three plans, one service wrapped around them

Which Microsoft plan you need is a separate question from who runs it. Pick the plan; the management is the same work either way.

Per user, per month Business Basic Business Standard Business Premium
Best for Frontline and shared staff who mostly need mail Office staff who need the desktop apps Anyone handling money, client data or admin rights
Outlook, Teams, SharePoint, OneDrive
Desktop Office apps (installed) Web only
Device management (Intune)
Advanced threat protection

Plan capabilities are Microsoft's published tiers. Your price depends on headcount and plan mix, so it is quoted rather than listed — and the quote names the seats we think you can drop.

What “managed” actually means, in work

Every month

  • Joiners created, leavers disabled and the licence reclaimed
  • Password and MFA resets handled by us
  • Admin-centre health and message-centre changes reviewed
  • Mailbox and storage growth watched before it runs out

Every quarter

  • Seat count against the actual staff list — you stop paying for ghosts
  • Plan right-sizing: nobody on Premium who only reads mail
  • Security baseline re-checked, not assumed
  • A short written report you can hand to your boss

When it matters

  • Suspicious sign-in investigated and the account locked
  • Compromised mailbox contained, rules and forwards cleaned
  • Escalation raised with Microsoft by us, in our name
  • Backup and recovery available alongside — see data protection

Moving to us takes a week, not a project

  1. 1

    We look at what you already have

    Tenant, plans, seat count, who is still licensed and shouldn't be. Read-only, no changes.

  2. 2

    You get the number in writing

    Per seat, per plan, with the seats we think you can drop. If your current deal is better, we say so.

  3. 3

    Billing and support transfer to us

    Your tenant, your data, your domain — nothing is rebuilt. Only who supplies and supports it changes.

  4. 4

    We fix what the audit found

    MFA finished, leavers removed, sharing and forwarding rules made sane.

  5. 5

    Your staff get a number to call

    Malaysian hours, our engineers, and every request logged so you can see what was asked and when.

Questions we get asked

Do we have to move our email again?
No. If you are already on Microsoft 365, the tenant stays exactly where it is — the same mailboxes, the same domain, the same data. What changes is who supplies the licences and who answers when something goes wrong. If you are on POP/IMAP or another provider, then yes, there is a migration, and we do it.
Is this more expensive than buying licences direct?
The licence itself is the same product at a comparable price; the management is the added line. Most clients find the quarterly seat review pays for a chunk of it, because almost every tenant we audit is paying for people who have left.
What happens if we want to leave?
You keep the tenant and the data — they were always yours. We hand back the global admin credentials and the documentation.
Can we mix plans across staff?
Yes, and most companies should. Warehouse and production staff rarely need the desktop apps; finance and directors usually need Premium. Mixing is the normal outcome of the right-sizing review, not an exception.
Does this include our PCs and laptops?
Device management is part of Business Premium and we configure it. Owning the hardware itself — supply, repair, replacement — belongs in a managed services agreement, which this normally sits inside.

Tell us your seat count

Itemised quotation within one working day. No obligation — and if your current pricing is better, we'll tell you.

PrinterBullet

Buying the laptops those licences go on?

Hardware, OS and productivity licences are on our sister store, stocked and invoiced by the same company. One team, one invoice.

Browse on PrinterBullet →

Ryzen

Want the whole estate under one contract?

Microsoft 365 is one line in a managed services agreement that also covers the network, the firewall, the cameras and the backups.

Managed services →  ·  Licence & renewal only →

One team, A to Z

Managed Microsoft 365 is just one of the things we do.

Most clients only find out when we tell them: the same team designs, supplies and maintains everything on this list — under one contract, one invoice.

And we supply the hardware too — A to Z. PCs, laptops, servers, printers, network gear, CCTV, firewalls, licences: 7,000+ products with itemised quotations in one working day, on our own platform.

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