Equipment We Maintain
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Dell / HP Servers
PowerEdge · ProLiant · ThinkSystem
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FortiGate
Firewall · UTM · SD-WAN
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Synology NAS
All DSM models
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Network Switches
Cisco · HPE · Ubiquiti
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Laptops & PCs
All brands
What We Provide
IT Maintenance Services Covered
From server patching to PC cleaning — RYZEN's maintenance contract keeps everything documented and proactively maintained.
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Server Maintenance
Monthly health check — disk, logs, performance, Windows Update, RAID, UPS.
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Backup Verification
Monthly test restore — confirming backup is actually recoverable.
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Firewall & Network
Quarterly rule review, switch audit, WiFi optimisation, VPN check.
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PC & Laptop
Annual cleaning, thermal paste, driver updates, disk cleanup.
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Health Reports
Documented service report after every visit — signed, filed, compliance-ready.
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Emergency Response
Priority 30-minute response for contract clients between scheduled visits.
Who We Help
IT Maintenance for Every Business
01
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SME
Regular IT care without full-time staff — servers, network and workstations maintained monthly.
02
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Corporate
Large offices with complex IT infrastructure — structured maintenance keeps everything running.
03
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Factory
Production-critical systems need regular maintenance to prevent costly unplanned downtime.
04
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Healthcare
Clinic PC, PMS and medical devices need regular maintenance for patient data compliance.
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School
Computer labs, servers and network — scheduled maintenance during holidays minimises disruption.
06
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Government
MOF-certified (357-0002398674) maintenance contracts with signed service reports for audit.
Real Projects
Projects We've Completed
Server
Server PM
Network
Network PM
Server
Server Upgrade
Network
Rack PM
Server
Cabinet
Network
WiFi PM
Stop Waiting for Things to Break. Maintain Proactively.
Most IT failures are preventable. RYZEN's monthly maintenance catches issues before they cause downtime.
Get In Touch
Get a Free Quote
Response within 30 minutes.
IT Maintenance Enquiry
🔒 Secure · Response within 30 minutes
FAQ
Common Questions
What is preventive IT maintenance?+
Preventive maintenance means servicing your systems on a schedule before they fail — patching servers, testing backups, cleaning PCs and reviewing firewall rules. RYZEN visits monthly or quarterly and documents every task in a signed service report.
How often should IT maintenance be performed?+
Servers: monthly patching, quarterly physical. Firewall: quarterly rule review. Backup: monthly test restore. PCs: bi-annual cleaning. RYZEN provides a recommended maintenance calendar for your environment.
Do I get a report after each visit?+
Yes. Every visit generates a signed service report — tasks completed, findings, recommendations and action items. Stored for compliance, warranty and management review.
Can RYZEN maintain equipment not bought from RYZEN?+
Yes. RYZEN maintains all brands — Dell, HP, Lenovo servers, Synology/QNAP NAS, FortiGate/Sophos/Cisco firewalls and all switch brands, regardless of purchase source.
What is the difference between maintenance and managed IT?+
Maintenance = scheduled preventive visits (monthly/quarterly). Managed IT = continuous 24/7 monitoring + helpdesk + proactive management. Maintenance suits businesses with some in-house IT capacity.
What happens between scheduled visits?+
Contract clients can call or WhatsApp for urgent issues. Priority 30-minute response is included. Emergency on-site for critical failures covered by the contract SLA.