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IT Managed Services

A Single Point of contact for all your IT support inquiries

IT Managed
Services

Managed IT services are a way to keep your IT infrastructure and applications stable, cost-effective, and relevant to the evolving business needs. Ryzen eSolutions will provide high-quality managed IT services to ensure better reliability and steady evolution of your IT infrastructure and apps while
keeping IT costs under control.

Common Scenarios

Recruitment Difficulty

A number of qualified candidates with proper experience and technical skillset are very low in the current market which can lead to recruiting difficulty

Lack of Specific Skills

Hiring an all rounded IT staff for an organization isn't always easy due to the specialized skills needed to handle an IT department

Hidden & Uncertain Cost

Training and hiring a new IT employee can cost a lot of money for a business company which also can't guarantee to live up to your expectation

IT Infrastructure Components Our Managed IT Services Tackle

Ryzen eSolutions can handle all daily monitoring and management and or long-term optimization and evolution of your IT infrastructure components. We take care of the entire IT infrastructure as a whole or any of its specific parts.

IT Managed Services

Network Performance Management

Network Monitoring

Traffic Analysis & Bandwidth Monitoring

Network Confiduration Management

VoIP Quality Monitoring

Switch Port & IP Address

Data center & Server Management

 Server Monitoring & IT Infrastructure Devices Monitoring

 Application Performance Management

 Enterprise Password Management

 Website Monitoring Service

IT Service Desk & Desktop Management

 ITIL Servicedesk & Asset Management

 Windows Desktop Management

 Active Directory Management

VoIP Quality Monitoring

 Active Directory Auditing & Reporting

Log Analysis & Security Management

 Event log & Syslog Management

 Firewall Log Analysis

 Network Security Scanner & Patch Management

 Enterprise Password Management

 Self Service Password Management

The Facts

Reduce and Control Lost
0 %
Free Up Internal Resources
0 %
Accelerate Company Reorganisation
0 %

Statistic extracted from various sources

Why Outsource?

Outsourcing allows you to free internal resources for other purposes

REDUCE OPERATION COST

Get your jobs done at a lower cost at the same time experience quality service

FOCUS ON CORE AREAS

Enable you to focus on building and developing your brand to provide higher value added services

INCREASE EFFICIENCY

Get your jobs done better with our experience and lead to an increase in productivity and efficiency

ACCESS TO SKILLED RESOURCES

Save the need of recruiting and training expensive resources for your business

How we help you?

Outsourcing allows you to free internal resources for other purposes

VENDOR LIAISON

Handling multiple 3rd Party software or hardware can be challenging. Our team collaborate with vendors to work cohesively to provide single point contact for troubleshooting IT related issues

TECHNICAL SUPPORT

We provide both remote and on-site support to ensure everything is well-operated. Our support team are responsive and attentive to solve critical issues affecting our clients' daily operation

SLA

IT Service provider is responsible for delivering high availability, quality, responsibility to our customers at any given time. Our rapid response to urgent issues based on Service Level Agreement (SLA) and guarantee to minimize downtime

Added Value Services

Reformat Service

Free of charge reformat service for contract clients who face software issues that prevents system to function properly which requires to reinstalling Windows

Loan Unit Devices

Contract clients have privilege to loan IT devices and appliances for a limited period which is based on unit availability

Technology Sharing

Our team share the latest tech knowledge and news to our clients to enhance their working efficiency and effectiveness

How We Deliver Services

Faces Problem
Contact Support
Create Ticket
Delivery of Support

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